Privacy Policy

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Effective Date: 2024 December

At Diamond Insurance Group, LTD, we value the privacy of our users and are committed to safeguarding your personal information. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to protect it.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, mailing      address, etc.
• Usage Data: Information about how you use our website, including IP address, browser type, pages viewed, and interaction with our site.
• Cookies and Tracking Technologies: We use cookies to improve user experience and collect data on site usage patterns.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide, operate, and maintain our services
• To communicate with you, including customer support and marketing
• To improve and personalize user experience on our website
• To monitor and analyze trends, usage, and activities on our website
• To detect, prevent, and address technical issues, fraud, or security concerns

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist in operating our website and services, provided they agree to maintain the confidentiality of your information.
• Legal Requirements: We may disclose your information if required to do so by law, such as in response to a subpoena or government request.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: You can request access to or correction of your personal information.
• Deletion: You can request that we delete your personal information, subject to      certain exceptions.
• Opt-out of Marketing: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.

If you would like to exercise any of these rights, please contact us at info@diamondwc.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and actions. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites are not under our control, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before submitting any personal information.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the new policy on our website with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Diamond Insurance Group, LTD
1900 E Golf Road Suite 1275, Schaumburg, IL 60173
Email: info@diamondwc.com
Phone: 847.230.1331

This Privacy Policy is intended to provide transparency regarding how we collect, use, and protect your personal information. Please review it carefully and contact us with any questions.